Well Red

Returns Policy

If you find a product unsuitable and wish to return the item for exchange or credit, please note the following:

  • Goods returned must be in the original unopened packacking, with all original labels still attached.
  • Goods must be returned within 7 days of receipt.
  • Goods must be accompanied by receipt and note of reason for return.
  • Any damaged or malfunctioning items must be highlighted to us within 7 days of receipt.
  • Any other shortages/errors found regarding your order must also be highlighted (preferably by email) to us within 7 days.
  • Costs incurred in posting the returned items are not refundable, except in circumstances where the product is damaged or malfunctioning.

Please note there is no return on Clearance/Special Offer items.